Returns can be made within 7 days of receiving your order.
Items must be in their original condition, unused, undamaged, and in their original packaging.
To start the return process, please contact us at kiname.art@gmail.com and provide your order number and reason for return. We will guide you through the next steps.
Shipping costs for the return will be borne by the customer, unless the product received is damaged or there was a shipping error.
Refunds:
Once we receive the returned item and confirm its condition, we will proceed to issue the refund
The refund will be made using the same payment method that was used for the original purchase.
Please note that refunds may take up to 7 business days to reflect in your account, depending on your bank.
